State of the Customer Journey 2016
View "The State of the Customer Journey Report" here!
IX-Real Time Accelerates Customer Journey Success – Quick & Easy Ways to get started
Don’t know where to start? Need to get up and running quickly?
With one click, our Jumpstarts will create all you need to get started, drawn from our years of experience orchestrating successful customer journeys.
CUSTOMER JOURNEY ASSESSMENT
Listen to customers across their entire journey – Gain real-time insights to engage them more effectively.
REAL-TIME REVENUE ACCELERATION
Coordinate contextually relevant, perfectly-timed responses – guide customers along the path to purchase and reduce cart abandonment.
Blend digital and physical spaces to create uniquely relevant experiences for your customers – unify online and in-store experiences.
SOCIAL OPPORTUNITY CONVERSION
Listen for specific mentions of your brand across social channels – integrate that information to engage the customer in a meaningful way.
Match behavior from ad interactions to data from other marketing channels – engage with perfectly-timed, contextually relevant communications.
Allow customers to earn, apply and redeem incentives in real-time across channels – increase brand engagement and loyalty.
The IX Real-Time Customer Journey Hub
- IX-Real Time orchestrates intelligent customer journeys by unifying decisions across all touchpoints.
- Own customer journey innovation & orchestration and drive higher ROI for your clients.
- Drive engagement, conversion, and retention across the entire customer lifecycle.
Where the Hub Connects