COVID-19 ZA

COVID-19 ZA   EI has compiled a simple dashboard showing current COVID-19 infections for South Africa. We will update the dashboard as often as we can get new data from the source.   #dashboard #covid19 #keepcalmandwashyourhands Data Source : DSFSI research group at...

Know thy customer with AMO™ from Effective Intelligence

With so many tools, platforms and communication channels, modern business executives would be forgiven for feeling a little intimidated when planning their next advertising or marketing campaign. If you’re a business executive and you’re feeling this way, you probably...

#CX: The New Business Frontier

Why customer experience? Why now? Because we have entered an age when focusing on customers is more important than any other strategic imperative. Every executive knows that customers matter. But most companies don’t approach their customer interactions in a...