Privacy Policy

We respect the privacy of everyone who visits this website. As a result we would like to inform you regarding the way we would use your personal data. We recommend you to read this privacy policy so that you understand our approach towards the use of your personal data.

By submitting your personal data to us, you will be treated as having given your permission – where necessary and appropriate – for disclosures referred to in this policy.

What does this privacy policy cover?

This privacy policy is to inform you regarding the collection, use and storage of your personal information which is collected during your visit to our website.

Who is responsible for the personal information collected on this site?

Your personal data is controlled ultimately by Effective Intelligence with registered number 1986/00375/07 whose registered office is at Block B, Regent Square, cnr of Doncaster Road & Rosmead Avenue, Kenilworth, 7745.

Special Notice – if you are under 18 years old

Our website is not aimed at children under 18 years old and we will not collect, use, provide or process in any other form any personal information of children under the age of 18 deliberately. We therefore also ask you, if you are under 18 years old, please do not send us your personal information (for example, your name, address and email address). If you are under 18 years old and you nevertheless wish to ask a question or use this website in anyway which requires you to submit your personal information please get your parent or guardian to do so on your behalf.

Purposes of the collection of your data

One of the purposes of our website is to inform you of who we are and what we do. We collect and use personal information (including name, address, telephone number and email) to better provide you with the required services, or information. We would therefore use your personal information in order to:

  • respond to queries or requests submitted by you
  • process orders or applications submitted by you
  • administer or otherwise carry out our obligations in relation to any agreement you have with us
  • anticipate and resolve problems with any of our services supplied to you
  • create products or services that may meet your needs.

To optimise our services we may wish to use your personal data for direct marketing. As we respect your privacy we will only use your personal data for this purpose when you are aware thereof and if required we will request your consent prior to using your personal data for direct marketing.

Additionally, if at any time you wish us to stop using your information for any or all of the above purposes; please contact us as set out below. We will stop the use of your information for such purposes as soon as it is reasonably possible to do so.

In addition, the collected personal data will (occasionally) be transferred to selected third parties, which may be located outside of South Africa as part of the services offered to you through our site. By way of example, this may happen if any of our servers are from time to time located in a country outside of South Africa or one of our service providers is located in a country outside of South Africa.

These third parties will not use your personal information for any other purposes than what we have agreed with them. EI requests those third parties to implement adequate levels of protection in order to safeguard your personal information.

We respect your personal information and therefore, we will take steps to ensure that your privacy rights continue to be protected if we transfer your information outside of South Africa in this way. In addition, if you use our services while you are outside of South Africa, your information may be transferred outside of South Africa in order to provide you with those services.

Except as set out in this privacy policy, we will not disclose any personally identifiable information without your permission unless we are legally entitled or required to do so (for example, if required to do so by legal process or for the purposes of prevention of fraud or other crime) or if we believe that such action is necessary to protect and/or defend our rights, property or personal safety and those of our users/customers or other individuals.

Please be assured that we will not use your information for any of the purposes if you have indicated that you do not wish us to use your information in this way when submitting the information or at a later stage.

Collection of non-personal information

We may automatically collect non-personal information about you such as the type of internet browsers you use or the website from which you linked to our website. We may also aggregate details which you have submitted to the site (for example, your age and the town where you live). You cannot be identified from this information and it is only used to assist us in providing an effective service on this web site. We may from time to time supply third parties with this non-personal or aggregated data for uses in connection with this website.

.Keeping our records accurate

We aim to keep our information about you as accurate as possible. If you would like to review, change or delete the details you have supplied us with, please contact us as set out below.

Security of your personal data

We have implemented technology and policies with the objective of protecting your privacy from unauthorised access and improper use and will update these measures as new technology becomes available, as appropriate.

Interaction between you and us

We are interested in your views, and we value feedback from our clients and visitors, we therefore have set up  for this Website which could host various blogs, forums  and other social media applications or services that allow you to share content with other users (collectively “Social Media Applications”). Such information will be used in accordance with this privacy policy. Any personal information or other information that you contribute to any Social Media Application can be read, collected, and used by other users of that Social Media Application over whom we have little or no control. Therefore, we are not responsible for any other user’s use, misuse, or misappropriation of any personal information or other information that you contribute to any Social Media Application.

We encourage you to be careful about what personal information you disclose in this way

Use of your personal information submitted to other web sites

On our website, we may have links to other websites or you are referred to our website through a link from another website. As you can imagine, we cannot be responsible for the privacy policies and practices of other websites. Such content is subject to their terms of use and any additional guidelines and privacy information provided in relation to that use on their website.

We recommend that you check the policy of each website you visit to better understand your rights and obligations especially when you are submitting any type of content on those third party website. Please contact the owner or operator of such website if you have any concerns or questions.

Changes to this policy

From time to time we may make changes to this privacy policy. If we make any substantial changes to this privacy policy and the way in which we use your personal data we will post these changes on this page and will do our best to notify you of any significant changes. Please check our privacy policy on a regular basis.

How can you contact us?

If you would like to contact us about our privacy policy, you can do so by emailing us at fross@e-intelligence.com

This policy complies with all South African legislation relating to the collection, use and storage of personal information and especially the Constitution, Consumer Protection Act, Promotional Access Information Act, National Credit Act and Protection Of Personal Information (Act 4 of 2013).